Achievements are a way of announcing specific events to your team, through Channels, mobile app and email.
Similar to Leaderboards, you choose which records qualify for an achievement. This could be an event like a Deal being won or a House being listed - it's up to you.
How are Achievements Used
Achievements show up on the TV and mobile app whenever the specified action occurs in the system. They 'interrupt' the current leaderboard to show the details immediately.
Achievements will not be created from already existing scores. For example User A has a score of 10 on a leaderboard and you create an Achievement for having a score >= 5. User A will not get an Achievement as they already had a score >= 5 before the Achievement was created.
If User B had a score of 3 before the Achievement was created and then User B's score went to 6 after you have created your Achievement then User B will get an Achievement.
1. Access Achievements
- Log into MySpinify - https://my.spinify.com
- From the left hand menu click "Announcements" then click "Achievements"
2. Selecting an Achievement
You can either click the cog and choose 'edit' on an existing achievement, or click the 'Add Achievement' button in the top right.
3. Configuring an Achievement
This section is similar to creating a leaderboard goal. You choose the record type, then can add filters to restrict the record (for example you could choose a Deal that is won and the amount is greater than $5000 for celebrating big deals won). Finally, you select the field on the record that indicates which rep is the owner.
In this section you can set an internal name to be used on the achievement page.
This section lets you change how your Achievement will look on the TV when it comes up. You can modify the Title, Message and the content shown.
When creating the Title and Message you can select the link "Add Variable Tag" to insert text from the user/owner and the record. For instance you could include the owner's name, or the amount of the deal won.
If you have a look at the example Achievement at the top of this page you will notice the big chest on the right side as well as the thumbs up with the motivational text. You can choose to hide or show the motivational text as well as what image is shown on the right.
Here you can select what image or video will be used as the background of your achievement. This allows your staff to easily recognize a specific Achievement. Just like with creating a leaderboard you can also upload a custom image if you like.
Note: If you upload an image and want it to fit nicely your image should be a 16:9 ratio. So a resolution of 1920x1080 is optimal.
An achievement can also play an audio snippet when it comes up on the TV. It's a great way to engage and encourage staff. For each achievement you can either choose one of the default sounds, upload your own sound, or leave it to the user's chosen audio. If you don't want a sound to play you can simply set the audio source as None. If you need help finding a the right sound, check out our Sound Effects guide here.
- The first box is how long the achievement will keep showing on the TV for. So it will stay in the channels cycle for as long as you set it to live for.
- The second box is the amount of seconds it will be shown on the TV for each time. So by default it will show on the TV for 45 seconds and then the next screen in the channel queue will show.
- The third box is the duration the Achievement will show for the first time it appears. The first time an Achievement shows is when it will play the Announcement sound.
E.G. In the below screen shot this would mean when an Achievement is created it will show for 60 seconds and then go to the next screen. Then each other time it shows in your channels cycle for the next 12 hours it will show for 15 seconds before going to the next screen
Just like Leaderboards give points to winners, Achievements can also give points. So if you have a hard to get achievement such as a deal with Amount > $1000 then you may want to award lots points to the user who made that big deal.
You can choose to email the player that got the Achievement, or the entire team to really celebrate the event.
This section allows you to add your Achievement into your channels without the hassle of editing them. For more information on channels check out the TV Channels help article.
Accounts have some Achievements by default for a list of these check out the Pre-Configured Achievements help Article.