What are Tiers and how to customize them

Overview

Tiers are based on the points players earn and is used to encourage them to perform more activities. One really easy way to think about Tiers is to think of them as "Levels" or "Ranks". 

Users Tier increases when the user gets the minimum number of points that is required for that particular Tier.

How it Works

As your players complete activities the number of points they accumulate will advance their Tier. 

Your account has Tiers setup by default.  If you would like to customize the existing Tiers or create your own Tiers you can check out the following steps.

Create Tiers

1. Open the Create Tiers Page

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  • Click the Add Tier button on the top right

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2. Configure the Tier

  • The Name of the Tier is displayed in the mobile app and on the TV. We recommend keeping Names fairly short. eg "Newbie" or "Rookie" for the first Tier.
  • The Tier Description is displayed in the Mobile Apps when the user views themselves and view others. We recommend keeping it simple, but letting the user know what they needed to do to get this tier. eg: "Newbie Tier - Just getting Started!", "Rookie Tier - Achieved 100 points".
  • We recommend having one Tier that has a very large number of points - so there's a reason to always keep going.

Tiers that have been added or removed, will appear the next time the TV reloads or the next time data is retrieved on the Mobile App.

Edit the Tier

  • You can click on a Tier to edit or click on the edit button on the right.
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The edit process is the same as setting up the Tier originally, simply set the Name, Description or Points and click the Save button.

Deleting Tier

  • To delete a Tier, click the rubbish bin icon at the end of the row for a Tier you want to delete.

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Note: The first Tier is for 0 points. This is the Tier everyone will be on when they start and it cannot be deleted, only edited.

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