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  1. Spinify Help Center | Training for your team
  2. FAQ
  3. FAQ and Troubleshooting

FAQ and Troubleshooting

  • Using the Changelog, Feature Requests and Roadmap in MySpinify

  • How to Use Single Sign On

  • How to Reset Your MySpinify Password

  • Using Chat in MySpinify

  • What Does an External ID Look Like?

  • How to Grant Temporary Salesforce Login Access to Spinify Support

  • Why Isn't the Gong Ringing?

  • Chromebit Displaying a White Screen?

  • How Do I Change the Competition Duration Message?

  • Multimetrics FAQ

  • Spinify Salesforce App Security

  • Can I Use OR Filter Conditions

  • How to Get a Valid YouTube Link

  • How to Create a Draft Competition

  • Competition Status

  • How to Make a Channel Full Screen

  • Image, Logo, Background not Refreshing on the TV?

  • Videos & Sound Effects Not Working

  • Teams FAQ

  • Users FAQ

  • Common Google Sheet Sync Issues FAQ

  • What is Gamification?

  • Can You Hide the Points and Tiers in Competitions?

  • Languages

  • How can I set a Custom Competition Background?

  • Can I View All the Competitions in the App?

  • Can I export my Competition to SharePoint or send in an Email?

  • Can I Reactivate a Competition?

  • Can I use Custom Media Files for Transitions Between Displays?

  • Can I Edit the Competition Once Created?

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Spinify is the world’s leading Sales Gamification Software used by both Small Business and Enterprises to motivate and drive sales teams. Companies leveraging Spinify’s Sales Leaderboard and Sales Screens, results in significant growth, an increase in sales, KPIs exceeded, high levels of employee motivation, and customer satisfaction. We empower sales management and sales leaders with a secret weapon that integrates with all major platforms such as Salesforce, Pipedrive, Hubspot, Google Sheets, Excel, Slack, SQL, Zapier and many more.
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